Review Date: June 13, 2014:
Company Name: Ferrari’s Kitchens & Baths LTD
Category: Plumbing Remodeling – Kitchen & Bathroom
Services Performed: Yes
* More Weight is given to a review where work has been completed
Hire Again: Yes
Description Of Work: Complete removal and replacement of all kitchen cabinets, counter tops, plumbing. Also included were demolition and removal of tile floor and installation of all new appliances.
The good: With only minor exceptions, everyone at Ferrari’s performing every role necessary to get the job done was highly skilled, professional, and performed to my complete satisfaction. Showroom, sales and design services were provided (by Margit B.) in an informative, non-pushy and extremely helpful manner. At no time did I feel pushed or cajoled to purchase or install something I did not ask for. Suggestions both in design and functionality were useful and right on point. All aspects of the job were explained extremely well and every cost to the penny was indicated and agreed upon up front. There were absolutely no surprise charges and the payment plan was very considerate. Demolition and installation work was exemplary. Everyone on the job was extremely punctual, professional, and highly skilled. Cabinetry installation was performed by artisans, with nothing less than perfection as their goal. Their type of craftsmanship and attention to detail is exactly what anyone could ever want on a job. Clean-up, follow-ups and final touches were all handled to my satisfaction and I am extremely pleased with the results. Communication with everyone at Ferrari’s was also exemplary. No call and no concern ever went unanswered. Company Name: Categories: Services Performed: Work Completed Date: Hire Again: Approximate Cost: The not-so-good (why “Overall” was a B and not an A): Ferrari’s is not a full, turnkey kitchen contractor. They do not provide floor installation, or wallpaper removal or any painting services. (Their recommendation for a flooring contractor was a very good one, however.) I had to make arrangements and manage the scheduling for all other services (including electrical work) myself. In my case, Ferrari’s used a New Jersey-based cabinet manufacturer with whom I experienced several quality control issues. Several cabinet doors required replacement due to various problems (staining, orientation, defects) and the replacement process took a few months, as even the replacements were defective. This is not Ferrari’s fault directly, but because they apparently work with this cabinet maker exclusively, I mention it here. One plumber provided by Ferrari’s was unable to properly install the new faucet I had purchased and blamed it on the manufacturer. As it turned out when a different plumber was sent by Ferrari, the fault was entirely on the first plumber’s mistakes. This caused a week’s delay in completion of the job. The granite counter installation team (also not Ferrari’s, but a Yonkers-based company which they use exclusively) was abrupt, chaotic and required close supervision. In summary: With the caveats noted above in mind, I have no problem recommending Ferrari’s as a very responsible, responsive, and highly professional contractor for kitchen renewals and installation. When it comes to contracting, you want someone whom you can trust and whose work is professional in every way. This was the case for me with Ferrari’s.
Share on Band of Neighbors: Yes
Work Completed Date: February 28, 2014
Last Modified Date:
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Approximate Cost: $25,000.00